Inclusivity & Diversity in Sales: Why and How it Boosts Revenue

Inclusivity & Diversity in Sales: Why and How it Boosts Revenue

February 04, 20224 min read

Three Crucial Reasons Why You Need to Build a Diverse Sales Team

1. Diverse Sales Organizations Perform Better

Companies with above-average diversity at the management level outpace organizations with poor diversity and inclusion practices by 19% in innovative revenue. 

Innovation revenue is revenue from product or service enhancements or entirely new products or services that allow companies to expand their market share and increase profitability. 

Diverse teams are simply more innovative, so it comes as no surprise that workplaces with inclusive cultures and workplace diversity at every level enjoy a leg-up when on performance. 

2. Minorities and Women are Enjoying More Buying Power

As racial minorities and women increasingly wield significant economic clout, companies must move away from one-size-fits-all marketing, growth, and sales strategies that primarily target white and male consumers. 

Having a diverse workforce helps manage introducing inclusivity to your business operations. And leaning on the various perspectives of women and cultural or racial minorities on your staff to shape inclusivity efforts offers dual benefits.

First, your organization can develop D&I policies and practices that align with individuals’ lived experiences. Secondly, sales organizations can reaffirm that they value their minority employees by proactively engaging and including them during this process. 

3. A Diverse Clientele Demands Diverse Staff

Did you know sales teams with members that share a client’s ethnicity are 152% more likely to understand that client than another team? In addition, including women and minorities in sales leadership positions increases companies’ odds of developing marketing and sales strategies that connect with a diverse customer base.

In fact, studies show that without diverse sales leaders at the table, women’s ideas are 20% less likely than straight white men’s to receive support; people of color are 24% less likely, and members of the LGBTQ+ community are 21% less likely to be heard out when presenting a new or novel idea. 

This can lead to companies suffering from serious tunnel vision when identifying and capitalizing on historically underserved markets.

How to Increase Sales Team Diversity and Inclusivity: Three Key Steps

1. Remove Your Biases from the Recruiting Process

During the recruitment and hiring process, unconscious biases can derail even the most well-intentioned diversity and inclusivity policies. 

While implicit bias training and structured interview processes can help hiring managers recognize their biases and minimize their impact, unconscious biases still often slip through and result in stagnated D&I progress.

To eliminate biases and gain a significant edge on quality hires, consider using predictive analytics tools during the hiring process. 

PerceptionPredict uses predictive analysis to create data-driven candidate profiles that empower companies to make the best possible hiring decisions while cutting personal biases out of the equation. 

2. Be Candid About D&I Efforts and Open to Outside Help

Sharing your diversity and inclusivity goals both internally and as a part of recruitment efforts shows your organization is serious about cultivating an inclusive workplace.

It can also create opportunities to recruit outside help from experts in the diversity and inclusion space. Implementing D&I policies can be a complex process that involves addressing multiple structural and systemic issues that can interfere with increasing workforce diversity.

A diversity and inclusivity sponsor, mentor, or consultant can help guide your organization through this process with less stress, fewer missteps, and better results. 

3. To Kickstart Your D&I Efforts, Go Back to College

Universities are fantastic recruitment pools for organizations interested in onboarding diverse talent. 

Minority representation on college campuses has increased over 15% over the last 20 years, making it easier than ever for organizations to recruit talented and qualified team members from diverse backgrounds. 

If your organization decides to step up your college recruitment efforts to boost diversity and inclusivity, consider bringing a few junior members along with your hiring manager or recruiters. 

Having access to a team member college students can easily relate to and discuss the culture of your workplace can increase your organization’s credibility and improve on-campus recruiting success.


Build a Team of Diverse and Inclusive Sales Team with PerceptionPredict

Our unique Performance Fingerprints use predictive analytics to create data-driven candidate assessments that capture the ‘sales DNA’ of potential hires. 

Besides providing sales organizations with unmatched insight into potential hires’ future performance and productivity, our Performance Fingerprints are entirely anonymized to eliminate biases that can kneecap the effectiveness of your recruitment and hiring efforts.

Learn more about how our cutting-edge predictive analysis can revolutionize your hiring process and make achieving diversity and inclusivity goals easier than ever before. Book a demo today.


Jonathan Porter-Whistman

Jonathan is the International Bestselling author of "The Sales Boss: The Real Secret to Hiring, Training, and Managing a Sales Team" and is the CEO of WhoHire.

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